Privacy Policy

Ya Rena Health (Pty) Ltd is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

2.1 What We Collect We may collect the following categories of personal information:

  • Full name and contact details (email, phone, delivery address)
  • Order history and transaction records
  • Technical data such as IP address and browsing behaviour

2.2 How We Use It Your personal information is used strictly for:

  • Order processing and delivery
  • Customer service and communication
  • Regulatory compliance
  • Internal analytics

2.3 Consent and Disclosure

  • We do not sell, rent, or trade personal data.
  • We may disclose your data to trusted third-party service providers (e.g., couriers, IT vendors) solely for operational purposes.

2.4 Your Rights Under POPIA

  • Access: You may request a copy of your personal data.
  • Correction: You may request corrections to inaccurate data.
  • Deletion: You may request deletion of your data, subject to legal obligations.

Requests should be submitted to privacy@yarenahealth.co.za.